All Info you need
When will I receive my order?
Orders are delivered within 24-48 hours Monday through Saturday depending on your location.
Deliveries within Beirut & Greater Beirut are carried out within 24 hours with a delivery charge of 4$
Deliveries outside Greater Beirut are carried out within 48 hours as per schedule with a delivery charge of 6$
How much does it cost to ship to my country?
Depends on your shipment weight & destination
Orders will ship internationally within 48 hours weekday via “Aramex”
Delivery is usually within 3-7 business days (excluding any Customs hold).
We will notify you of the extra costs if necessary prior to shipment.
Can I exchange my order?
For some reason if you’re not 100% satisfied with your order
Please e-mail hello@mamabearlb.com prior to return to obtain a return authorization.
We will refund the purchase price* (less shipping/delivery fees) for products purchased through our website.
Can I get a full refund?
- Notify us within 48 hours from time of delivery
- Returned items must include reason for return
- Items must be returned in an unused condition in all the original packaging.
Meanwhile we will process your return within 1-3 business days of receipt.
You shall receive an e-mail from us confirming your refund request $$ !
Note that you will be charged the return delivery fees.