All Info you need

Have a look below to know all about our shipping rates, time, terms and conditions

When will I receive my order?

Orders are delivered within 24-48 hours Monday through Saturday depending on your location.

Deliveries within Beirut & Greater Beirut are carried out within 24 hours with a delivery charge of 4$

Deliveries outside Greater Beirut are carried out within 48 hours as per schedule with a delivery charge of 6$

How much does it cost to ship to my country?

Depends on your shipment weight & destination

Orders will ship internationally within 48 hours weekday via “Aramex”

Delivery is usually within 3-7 business days (excluding any Customs hold).
We will notify you of the extra costs if necessary prior to shipment.

Can I exchange my order?

For some reason if you’re not 100% satisfied with your order

Please e-mail hello@mamabearlb.com prior to return to obtain a return authorization.

We will refund the purchase price* (less shipping/delivery fees) for products purchased through our website.

Can I get a full refund?

  • Notify us within 48 hours from time of delivery
  • Returned items must include reason for return
  • Items must be returned in an unused condition in all the original packaging.

Meanwhile we will process your return within 1-3 business days of receipt.

You shall receive an e-mail from us confirming your refund request $$ !

Note that you will be charged the return delivery fees.

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